Terms & Conditions

Your use of the www.caja.tv web site and our services, including phone orders and fax orders, are subject to the policies, terms, and conditions set forth below. Please take a moment to read through our terms thoroughly. By using this site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use this site and please do not submit any orders for products or services. The terms and conditions posted on this website, including but not limited to the return policy, are public information and must be adhered to by anyone conducting business with www.caja.tv.

Copyrights and Trademarks

All materials appearing on this website are the sole property of www.caja.tv, unless specified otherwise. Such materials protected by this copyright include, but are not exclusive to, any and all text; any and all images (including icons, logos, and other graphics); and any and all design elements of the website (including assembly and arrangement). You may use the content of www.caja.tv for no other purpose than shopping on this site, placing an order on this site, or for conducting other tasks associated directly with, and for the sole purpose of, shopping on this site or placing an order on this site. Unauthorized use of the materials appearing on www.caja.tv violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Such unauthorized use includes, but is not exclusive to, copying, reproducing, republishing, modifying, uploading, transmitting, or distributing any of such materials without the prior written consent of www.caja.tv.

Order Acceptance Policy

Your submission of an order and/or receipt of an order confirmation automated or otherwise, do not signify our acceptance of such order. We reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order.

Payments Accepted

At Caja.tv we accept payments through PayPal. PayPal is very secure payment gateway and processes all major Credit Cards. You can either pay with your PayPal account, if you have it, or you can pay directly using your Credit Card through the PayPal gateway.

Return & Refund Policy

All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. A Return Merchandise Authorization (RMA) Number is required for all returns. Restocking fees may also applied to some refunds. Please check Return Policy page for more details. All products are shipped with a repair/replacement warranty period. Customers must inform us, either by phone or email, of any order discrepancy such as, damaged box/item, DOA item, item missing accessories, or item not as described within 7 days of the order receipt date so that we may investigate and resolve the situation accordingly. After this period the items can only be returned for replacement or refunds if the item is defective. Refunds are promptly made within 24-48 hours after the return is delivered. All refunds go back to the account originally used during checkout. Please read our full Return Policy for more details.

Processing Time

Your order will be processed the day you submit it online as long as we can verify everything that day. However it could take up to 24-48 hrs to ship. Orders that have items that are back-ordered from manufacturer could have extended lead times before shipping. Incase you need any product for rush delivery please Contact Us before placing the order.

DISCLAIMER: This item comes with a lot of free content for your entertainment. However we do not have any control over the content, as we are not the content provider. The content is streamed online for free and it might go up or down any time, It may also buffer some time. This doesn’t mean that the device is defective or not good, it is just the “CONTENT” that is provided for FREE. This affects the LIVE CONTENT (e.g. Live TV, Live Sports, PPV etc) more than the Movies or TV Shows. So if you use it for movies or TV shows there should be no issue with the streaming.

WHILE EVERYTHING IS PROVIDED FREE, PLEASE BE RESPONSIBLE WHILE STREAMING ONLINE CONTENT. DOWNLOADING ANY COPYRIGHT MATERIAL WILL GET YOU IN TROUBLE WITH YOUR INTERNET PROVIDER &/OR THE COPYRIGHT OWNERS. AVOID USING PEER TO PEER STREAMING LIKE “ACESTREAMS” AS YOUR INTERNET PROVIDER CAN BLACK LIST YOU FOR THAT.