Shipping Policy

Shipping from Caja.tv:
At Caja.tv we try to ship every order within 24-48 hours of receiving it. In case there is any issue notify our customers promptly and advise them of the situation. If you have a requirement that needs to be shipped immediately or for next day delivery please contact us before placing an order. You can do so by going to the contact us page or by sending us an Email. We ship all orders via USPS and shipping options depend upon the services available at the time of shipping.

International Buyers:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.

Shipping back to Caja.tv:
When returning any item to Caja.tv, we recommend that customer uses the method that provides tracking for the item. It is also recommended that the customer insures the package so that it is protected against any damage during transit as any physical damage to the product voids the warranty from us. Customer pays for any return shipping.